General Terms & Conditions

Hr. Fabrikanten
Vesterbrogade 137, 2. gård
1620 Copenhagen V
Denmark

CVR: 34370141 
Tel: +45 26 30 08 17
E-mail: hr.fabrikanten@gmail.com

Payment Terms

The following payment options are accepted:

Dankort - Visa - Mastercard

All prices include VAT.

The total amount of your order will be charged to your account within 24 hours of completing your purchase.

Shipping & Delivery

We deliver with GLS and UPS.

Delivery time:
Delivery in Denmark: 2–5 business days. During our BIG SALES, please expect longer delivery times.

International markets: 3–15 business days. During our BIG SALES, please expect longer delivery times.

If these delivery times cannot be met, we will notify you of the expected delivery date.

US ORDERS

The shipping cost includes customs fees. This means there will be no additional customs fees for your order.

Please see more information under the section Shipping & Delivery.

RETURN SHIPPING IS PAID BY THE CUSTOMER.

Transfer of Property and Risk

All items purchased from our company remain the property of the company until the goods have been received by the customer.

This means that the risk of loss or damage during delivery is carried by us.

In the event of a return, the customer is responsible for the goods until they have been received by us.

Transportation Damage

We are responsible for the goods during delivery to the customer. The customer is responsible for the goods during return shipping.

Return Policy

You have the right to return any standard product purchased from us within 14 days of receipt.

Returned items must be in the same condition and quantity as received. Refunds are processed as soon as possible after we have received and inspected the returned items.

Please visit our Return Portal HERE to start a return.

We recommend returning your parcel using a tracked shipping service (Track & Trace).

If you are returning shoes, please do not place shipping labels or tape directly on the shoebox. Both the shoes and the original shoebox must be returned in the same condition as received.

Warranty

All orders placed with Hr. Fabrikanten are covered by a two-year legal warranty in accordance with Danish consumer law.

Complaints

As a customer, you have the right to make a claim regarding defects that appear within 24 months of purchase.

The warranty does not cover damage caused by misuse, improper handling, or normal wear and tear.

If your product is found to be defective due to a manufacturing fault, you are entitled to a repair, replacement, or another remedy in accordance with Danish consumer law.

Return Portal: Returnportal

Privacy & Cookie Policy

What is a Cookie?

A cookie is a small text file that stores Internet settings. Almost every website uses cookie technology. The cookie is downloaded by your Internet browser the first time you visit a website.

The next time you visit this website from the same device, the cookie and the information stored in it may be sent back to the originating website (first-party cookies) or to another website to which it belongs (third-party cookies).

Cookies can help the website recognise that it has already been accessed using the same browser and, in some cases, adapt the content shown to you.

Some cookies are extremely useful because they can improve your user experience when you return to a website you have already visited. This assumes that you are using the same device and browser as before. Cookies can remember your preferences, understand how you use the website, and adapt the content shown to make it more relevant to you.

Your Cookie Settings on This Website

Cookies on this website that do not require approval

Cookies that are essential, also known as strictly necessary cookies, enable features without which you would not be able to use the website as intended.

These cookies are used exclusively by this website and are therefore known as first-party cookies. They are only saved on your computer while you are browsing the website.

An example of why strictly necessary cookies are used is to ensure that what you see on screen corresponds to the data volume which your current Internet connection can handle.

Another example is facilitating a switch from HTTP to HTTPS when you change pages, ensuring that the security of data transmitted is maintained.

Furthermore, a cookie of this kind may be used to store your decision about the use of cookies on our website.

Your consent is not required for the use of strictly necessary cookies.

First-party cookies on this website that require consent

Cookies which, in strictly legal terms, are not absolutely essential in order to use the website may nevertheless fulfil important functions.

Without these cookies, features that enable our website to be used easily, such as pre-completed forms, may no longer be available.

Settings you make, such as language choices, may no longer be saved, meaning you may be asked about them every time you change pages.

These cookies may also be used to present offers that are tailored to your interests.

Third-party cookies that require consent

This website may contain content belonging to third parties. These third-party providers may place cookies while you visit the website and may obtain information about the fact that you have visited the website.

Please visit the websites belonging to these third-party providers if you need more information about how they use cookies.

If you have decided not to provide consent to the use of cookies that require it, or if you have withdrawn your consent, you will only be provided with website features whose use does not require such cookies.

Areas of the website that incorporate content from third parties, and which therefore place third-party cookies, may not be available to you in that case.

If you do not want to accept cookies at all, you can also configure this in your browser settings.

GDPR

Please read our GDPR policy HERE.

Terms of Service

Please read our Terms of Service in full before placing an order.