Privacy Policy & GDPR

At Hr. Fabrikanten, we respect your privacy and take the protection of your personal data seriously.

This Privacy Policy explains what personal information we collect, why we collect it, how we use it and what rights you have in relation to your data.

Hr. Fabrikanten
[Address]
[Postcode and City]
Denmark

CVR: [CVR number]
Email: [Email address]
Phone: [Phone number]

1. Who is responsible for your data?

Hr. Fabrikanten is the data controller responsible for the processing of your personal data.

We process your information when you:

  • Visit our website
  • Place an order
  • Create an account, where applicable
  • Contact us by email, telephone, social media or other communication channels
  • Sign up for our newsletter
  • Interact with our advertising or social media content
  • Otherwise interact with our website or services

2. What personal data do we collect?

Depending on how you interact with Hr. Fabrikanten, we may collect and process the following information:

Contact information

This may include:

  • Name
  • Address
  • Email address
  • Telephone number
  • Delivery and billing information

Order and customer information

When you place an order, we may process information related to:

  • Products you purchase
  • Order history
  • Delivery information
  • Payment and transaction information
  • Customer service enquiries

Payment information is handled securely by our payment providers. Hr. Fabrikanten does not store your full credit card information.

Website and technical information

When you visit our website, we may collect technical information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Language settings
  • Pages visited
  • Clickstream behaviour
  • Information collected through cookies and similar technologies

Communication and marketing information

We may process:

  • Emails and messages you send us
  • Feedback, questions and customer service requests
  • Newsletter preferences
  • Email engagement, such as whether an email has been opened or clicked
  • Information you voluntarily provide through social media platforms

3. Why do we collect and use your data?

We process personal information in order to:

  • Process and deliver your orders
  • Manage payments and deliveries
  • Provide customer service
  • Communicate with you about your order
  • Improve our products, website and services
  • Send newsletters and marketing when you have given consent
  • Analyse website traffic and customer behaviour
  • Prevent fraud and misuse
  • Comply with legal, tax and accounting obligations

4. How do we collect your information?

We generally collect personal data directly from you when you:

  • Place an order
  • Create an account, where applicable
  • Sign up for our newsletter
  • Contact us
  • Participate in competitions, campaigns or surveys
  • Interact with our website or social media

We may also receive technical and analytical information through cookies and third-party services used on our website.

5. Newsletter and marketing

If you have signed up for our newsletter or otherwise given us permission, we may send you news, inspiration, product launches, offers and other information about Hr. Fabrikanten.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

You may also contact us if you wish to withdraw your consent.

6. Do we share your information?

We only share personal information when necessary to operate our business and provide our services.

Your information may be shared with trusted service providers who help us with:

  • Payment processing
  • Shipping and delivery
  • Website and ecommerce services
  • Email and marketing platforms
  • Customer service
  • Data hosting and technical services
  • Order fulfilment

These providers are only allowed to process your information in accordance with applicable data protection laws and our agreements with them.

We may also disclose information when required by law or requested by public authorities where legally required.

7. International transfers

As Hr. Fabrikanten may work with suppliers and service providers located in different countries, your personal data may in some cases be processed outside Denmark or the European Economic Area.

When this happens, we take appropriate measures to ensure that your information is protected in accordance with applicable data protection legislation.

8. How long do we keep your data?

We only store your personal information for as long as necessary for the purposes for which it was collected.

Some information must be retained for longer periods in order to comply with legal, tax or accounting obligations.

When personal data is no longer needed, it will be deleted or anonymised.

9. Your rights

Under applicable data protection legislation, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Restrict the processing of your information
  • Object to certain types of processing
  • Request transfer of your data where applicable
  • Withdraw consent at any time where processing is based on consent

If you wish to exercise any of these rights, please contact us using the contact details below.

You also have the right to file a complaint with the relevant data protection authority if you believe that your personal information has been handled incorrectly.

10. Data security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, please note that no method of transmitting or storing data electronically can be guaranteed to be completely secure.

11. Cookies

Hr. Fabrikanten uses cookies and similar technologies to ensure that our website functions correctly, improve your experience and understand how visitors use our website.

Some cookies are strictly necessary for the website to function. Other cookies may be used for analytics, marketing and personalised content and may require your consent.

You can manage or withdraw your cookie consent at any time through our cookie settings.

You can also configure your browser to block or delete cookies. Please note that blocking certain cookies may affect the functionality of the website.

12. Third-party services

Our website may contain services, content or technologies provided by third parties.

These providers may collect information about your use of our website in accordance with their own privacy policies.

Where required by law, we will ask for your consent before third-party cookies or similar technologies are activated.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services or legal requirements.

The latest version will always be available on our website.

14. Contact

If you have questions about this Privacy Policy or how Hr. Fabrikanten processes your personal data, please contact us:

Hr. Fabrikanten
[Address]
[Postcode and City]
Denmark

CVR: [CVR number]
Email: [Email address]
Phone: [Phone number]

Last updated: August 2026